Does anybody else’s truck 6200 avoid dartford tunnel

@Ken056 all the Truck ones seem to have an issue with the Dartford Tunnel. This has been brought up for months now. Tomtom seems to be dragging their feet on this. An earlier post said its only possible as a car route.

@Lighty100

Users all over the UK have been reporting various incorrect restrictions and diversions on the Trucker and Camper devices for some time now; however following the latest map update on my Go Expert; where the NDS maps are updated weekly/monthly, TomTom has finally corrected / changed ‘some’ of those restrictions / diversions.

Also, my Go Camper routes me on crazy, circular or illogical routes which “partially” seems to be linked to the weight/width/height restrictions of “adjoining roads” on a route. On the map when zoomed right in you can see the ends of the limits on these adjoining roads, “overlap” onto the main road, thus often causing the device to avoid the main road due to these ‘phantom restrictions’ and often consequently send me round in circles!!!


With regard to the Bowes Road area of the A406 North Circular, there are various roads “adjoining” which do have Weight limit restrictions, and the most likely scenario is that the TomTom Mapping Vehicle camera has incorrectly read a weight limit sign i.e. the 7.5 Tonne limit signs shown below which are for the adjoining roads but could be easily seen by a "vehicle camera" driving along the A406 and have been applied 'incorrectly' to the A406 or even the advance warning of a 7.5 tonne limit ahead or to the right (see last screen shot) …………….












For our devices that rely on the “Classic Maps”, we will have to wait for the quarterly map date scheduled for late February to see if a similar correction to the NDS maps will be made…….. I am not holding my breath.

As these restriction errors are so widespread across the whole of the UK correcting them individually by reporting on Mapshare could take forever. As my Vehicle Settings may not discover “restrictions” that other users will see, restrictions being totally dependent on the Vehicle Settings.

As far as I am aware there is no way for a PND user to see on a map “all restrictions”, be they linked to weight/width/height?

Based on this; the restriction issue should be tackled, by a dedicated TomTom team who ought to be able to see all restrictions on a map and effect a rapid cure; as left to individual users to report them as discovered, via Mapshare, I can envisage this "phantom" restriction issue running for several years………..

I have highlighted this to the forum moderators several times ( @VikramK ) to ask if an internal ticket could be raised; on behalf of the many users (Camper and Trucker devices) who have reported similar issues without success, with the appropriate team for resolution.

@VikramK @lampard

Can you assist please by raising an internal ticket; on behalf of the many users (Camper and Trucker devices) who have reported similar "phantom restriction" issues as noted above and in several other threads without success, with the appropriate team for resolution.

Thank you.