TomTom Via 135 > QuickGPSfix
ArdaAlpVia135
Registered Users Posts: 6 
Apprentice Traveler
Apprentice Traveler
Hello,
I own a TomTom via 135 with lifetime update and latest version of MyDrive Connect is installed.
I am not able to see and get any new update for QuickGPSfix ? Map updated are fine available but not the same with QuickGPSfix.
İs there a general server related problem or something related with my activation period or licence issues or something like this?? isn't there a lifetime map update feature for via 135 series?
Thank you in advance for your help and support.
Kind regards.
A.A.
I own a TomTom via 135 with lifetime update and latest version of MyDrive Connect is installed.
I am not able to see and get any new update for QuickGPSfix ? Map updated are fine available but not the same with QuickGPSfix.
İs there a general server related problem or something related with my activation period or licence issues or something like this?? isn't there a lifetime map update feature for via 135 series?
Thank you in advance for your help and support.
Kind regards.
A.A.
0
Answers
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Hi @ArdaAlpVia135
Could you try few steps as below-
1. Disconnect the device and quit MyDrive Connect application from the notification area.
2. Delete the HOME3 folder located at -
C:\Users\Your user name\AppData\Local\TomTom\HOME3\cache
3. Soft reset the device-
4. Open MyDrive Connect and check for updates.
Regards
Vikram0 -
Hello Vikram,
First of all thank you for your quick return. I tried above mentioned steps completely as you described. However I am still not able to see the QuickGPSFix. Any further idea, solutions?
Kind regards,
A.A.0 -
I have the same problem, is there a solution other than the one suggested.0
-
Hi
@ArdaAlpVia135
@senoj mot
See this post and the following post....
Here... https://discussions.tomtom.com/en/discussion/comment/1661477/#Comment_1661477
Stay Safe... ATB YFM0 -
Dear @YamFazMan @VikramK ,
And dear all users whom having the same problem I have mentioned before ,
Now a positive update regarding my process:
Succeeding 2 unsuccessful attempts, today I have tried again the 4 step procedure Vikram proposed before...
And this time it worked like a charm.
Namely, now I am able to receive the new QuickGPSFix update.
(MyDrive Connect>My Content>My Updates and New Items)
What I did (as proposed by Vikram)?:
1. Disconnect the device and quit MyDrive Connect application from the notification area.
2. Delete the HOME3 folder located at C:\Users\Your user name\AppData\Local\TomTom\HOME3\
3. Soft reset the device.
4. Open MyDrive Connect and check for updates.
Probably we should try few times until it is done properly.
Yesterday I had 2 unsuccessful attempts while doing the same steps. (May be I missed something, may be I was successful\lucky today, may be servers had updated a patch or a solution during the process...)
Thank you for your time and quick replies @YamFazMan @VikramK
Kind regards,
A.A.
1 -
Dear @senoj mot ,
Regarding your problem:
Now a positive update regarding my process:
Succeeding 2 unsuccessful attempts, today I have tried again the 4 step procedure Vikram proposed before...
And this time it worked like a charm.
Namely, now I am able to receive the new QuickGPSFix update.
(MyDrive Connect>My Content>My Updates and New Items)
What I did (as proposed by Vikram)?:
1. Disconnect the device and quit MyDrive Connect application from the notification area.
2. Delete the HOME3 folder located at C:\Users\Your user name\AppData\Local\TomTom\HOME3\
3. Soft reset the device.
4. Open MyDrive Connect and check for updates.
Probably we should try few times until it is done properly.
Yesterday I had 2 unsuccessful attempts while doing the same steps. (May be I missed something, may be I was successful\lucky today, may be servers had updated a patch or a solution during the process...)
I hope this will also help you.
Kind regards,
A.A.
0 -
Hi ATB FM
thanks for the reply, I did what I think you advised, it must have done something, because I could update my quickfix, so thanks again0
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