MyDrive web and MyDrive connect issues

Icarus
Icarus Registered Users Posts: 6
Apprentice Seeker
Still unable to transfer My Places to my Go60. My drive Connect recognises that there is an empty card. My Go60 - About says there is 15 GB free and that it is formatted. But any attempt to add to the device tells me to delete files to create space.
What now, please?

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,993
    Revered Voyager
    Mydrive destinations are transferred to internal memory, not to SD, only maps are installed on SD.


    What you can do is install the map that is on the internal memory to the SD.
  • Icarus
    Icarus Registered Users Posts: 6
    Apprentice Seeker
    Heavons, your software is a nightmare! Why do we have to find this stuff out the hard way? OK, so how do I move the map to the SD?
    This device used to run so well, I was seriously thinking of an upgrade - now it is a shambles and I have lost the voice commands as well because there is some sort of lauguage problem ... And so it goes on'
  • Willy875
    Willy875 Registered Users Posts: 5,993
    Revered Voyager
    GB 60 internal memory of 8 GB it seems to me to install the complete Europe map for lack of space on the internal memory the map will be installed on the SD of 16 or 32 GB.
  • DougLap
    DougLap Posts: 9,959
    Superuser
    Hi @Icarus

    When you installed the extra memory card on the GO60 did you format it on the device if so it will only take Maps.

    The units operating software and data such as My Places can only be stored in the units internal memory.

    How much free memory do you have on the internal memory. If you have loaded a smaller Europe Map on the unit then use the software to load the full Europe map as that will force the map onto the extra memory card, if you formatted it for maps on the device, and will free up memory internally which will help with performance and facilitate data addition and give spaces for voices.

    Doug
  • YamFazMan
    YamFazMan Posts: 21,011
     Superuser
    Hi
    @Icarus
    The latest's NAV4 or NAV5 (Wi-Fi) devices.... Installing 3rd party POI Categories... You use the MyDrive Web Route planner
    Here... https://mydrive.tomtom.com

    See Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive


    Displaying Personal POIs on the Driving View/Map
    Be aware... You can't install the POI associated .BMP files
    You can only use the 5 Tomtom supplied generic Icons....

    13s1zlb8gssy.jpg
    But you can use one icon for more than one POI category i.e... place all your fuel categories under one Icon, then if you tap on a nearby 'say' Fuel Icon a Quick menu opens --> Tap the 3Dot Icon for more options & more Information

    Setup... After installing your Personal or 3rd party POIs....Tap 4Dot (....Menu) --> Settings --> Appearance --> Show POI lists on the Map
    It says a restart is required, but I've never found it to be necessary
    After choosing the Generic Icon.. Tap the coloured (^) Icon screen top right... Pinch zoom the Map, the Generic POI Icons all appear live and working
    Note... The Generic POI Icons disappear when the Map is highly zoomed out (I guess, so you can scroll around a clear Map to find your location)
    The Icon reappear as you zoom back in again

    Here the Yellow Pentagon Icons --> National Trust
    fwsmyemsot57.jpg
    Searching an installed 3rd party POI Category....
    The search engine is excellent you usually only need to type around three characters of the POI name for a hit...
    For example... I have loaded the 3rd party POI's for the National Trust... To show the POI's for "National Trust" on the map, work your way down to option (2)

    From the main screen
    Tap (....)4Dot Icon (Screen Bottom left)
    Swipe left or Tap the mid/right edge of the screen to go to and tap the MyPlaces Icon
    Scroll down and select the required POI Category For example "National Trust"
    You now have three options
    The Main search area turns blue and "National Trust" is offered with a flashing cursor
    Continue typing the name of the required "National Trust" site, Type Dud (Or as much of the word that's required for Dudmaston Hall appear at the top of the National trust list)
    Tap on the offered Dudmaston Hall and select the Drive Icon

    fvvl1hj389eu.jpg
    You also have two further options.....
    After the initial "National Trust" POI selection
    There's a dual Icon (screen bottom right) with Three Lines and Two circles

    o7rx4qycdyey.jpg
    (1)..... Tap the three Lines Icon (bottom right screen) and a list will appear of the "National Trust" sites in distance order
    (2)...... Tap the Two circle Icon for the "National Trust" sites POI's to appear on the screen (Pinch zoom for detail) (Note..... On the Start range its easier to tap the plus and minus buttons to zoom the map screen)
    as far as I'm aware it will show the nearest 60ish POI's around your location
    There is also a Keyboard Icon (screen bottom right) to return to the search window from the options (1) and (2)

    An example of the generic Icons on the search screen, the Icons are dynamic so the closer you zoom more icons appear

    j381fa0ut3qg.jpg
    You can also search for a Town (Area)...
    Tap 4Dot (.... Menu) --> Search...
    Then Screen top right... Tap Whole Map
    o0se6o5bh2n1.jpg
    Select....
    843m281xlw2f.jpg
    Below is a Search around the Town of Ludlow for the Archie's Camping & Caravan POIs... The Icons are dynamic. The closer you zoom more icons appear

    h9od09kbq9rb.jpg

    Stay Safe... ATB YFM