Map expired and speed cameras expiring soon

Razwn
Razwn Registered Users Posts: 3
Apprentice Traveler
edited January 25 in Devices using Wi-Fi®
Hi!

One of my TomTom Go Proffesional 6250 is not updating Europe TRUCK map. It says that the map subscription expired, and the speed camera subscription will expire soon. If I'm not mistaken for the 6250 these subscriptions are lifetime.

Kind Regards!

Comments

  • big
    big Posts: 1,712
    Superuser
    Sometimes there is some confusion about which device serial numbers have lifetime maps. Perhaps next week one of the moderators here can make sure your settings are correct and update as necessary.
  • Willy875
    Willy875 Registered Users Posts: 5,909
    Revered Voyager
    edited January 15
    Hi
    @Razwn


    Come back on Monday, moderator @VikramK will review your account and assign you the service.
  • Razwn
    Razwn Registered Users Posts: 3
    Apprentice Traveler
    Thanks for the info @big @Willy875 will do that.
  • VikramK
    VikramK Administrators Posts: 14,031
    Moderator
    Hi @Razwn

    Welcome to the community!

    Could you send me the serial number of your device through a private message by clicking on this link-https://discussions.tomtom.com/en/messages/add/VikramK ?

    Thanks, Vikram

  • Razwn
    Razwn Registered Users Posts: 3
    Apprentice Traveler
    Hi everybody,

    Just didn't want to leave this discussion open with no conclusion so I wanted to say that the issue was sorted out.

    Thank you everybody for the support and specially thank you to Vikram and his team for solving my problem!

    Kind Regards,
    Razwn
This discussion has been closed.