Strap for TomTom Multisport -Cardio

ricky1111
ricky1111 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I need a new strap for my Tom Tom Multisport cardio ,I see all the straps are for the
latest models i purchased a Generic one on ebay and is not good .
could some one please advise what will fit
Thanks

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    Call Customer Support. The watch has been discounted for years so supplies are likely low but they may have them. All units in the Spark/Runner lineup (Spark, Spark 3, Runner2, Runner3 and Adventurer) are identical and all the straps are interchangeable. The Runner 1 and MultiSport had different bands and cannot use the straps from later models.

    To get the number for Customer Support, click the Contact Us link at the bottom of this page, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • siom1982cardio
    siom1982cardio Registered Users Posts: 1
    New Seeker
    Hello, having the same problem. Itried to get to a phone number or sent an email but was unable to. The chat bot asks me to sent an email but was unable to sent. The replacement band part on the site is unable to sent because i cannot select a band.

    I'm lost in the tomtom support catch 22, aargh! (not nice with a 300 euro watch, with just a broken band)

    Can anyone help me find a way to contact a person who can help!?



  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    Hello, having the same problem. Itried to get to a phone number or sent an email but was unable to. The chat bot asks me to sent an email but was unable to sent. The replacement band part on the site is unable to sent because i cannot select a band.

    I'm lost in the tomtom support catch 22, aargh! (not nice with a 300 euro watch, with just a broken band)

    Can anyone help me find a way to contact a person who can help!?



    There is no one to help you at TomTom Sports. They went out of business over 4 years ago and stopped producing all watches and accessories and no longer sell them. The only place you can get them is online through third party sellers and those are likely knock-offs. The watches are long discontinued and obsolete so no one is making bands for them anymore so they are hard to come by.