New Tom Tom go essential issues

Donna204
Donna204 Registered Users Posts: 5
Apprentice Seeker
edited January 3 in Devices using Wi-Fi®
Many problems - Bluetooth connectivity not enough to use mobile phone data for live traffic, having to use Wi-Fi hotspot on phone but still intermittent; no live speed camera alerts on sat nav yet supposed to have 6 months free? Live traffic (when working) says due to expire 27.01.22 when it’s supposed to be lifetime? Can anyone help at all please otherwise I will have to return for a refund ☹️

Comments

  • Willy875
    Willy875 Registered Users Posts: 5,388
    Revered Voyager
    Donna204 wrote: »
    no live speed camera alerts on sat nav yet supposed to have 6 months free? Live traffic (when working) says due to expire 27.01.22 when it’s supposed to be lifetime? Can anyone help at all please otherwise I will have to return for a refund ☹️

    Check back tomorrow, moderator @VikramK will review your account and assign the service to you.
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @Donna204

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check again.



    Regards, Vikram.
  • Donna204
    Donna204 Registered Users Posts: 5
    Apprentice Seeker
    Thank you for your help Vikram 😃