Go6000 will not stay on to allow updates

Daintydiana
Daintydiana Registered Users Posts: 2
New Seeker
I am connected to the Pc with a TomTom cable, trying to update.
Satnav comes on for a few seconds, then says battery empty going to sleep.
In the screen that gives details about the satnav, it says the battery charge level is 100%. This screen stays on; it does not switch off.
Is this a deliberate sabotage by TomTom?
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Answers

  • Willy875
    Willy875 Registered Users Posts: 5,906
    Revered Voyager
    Have you tried with another cable?
  • Daintydiana
    Daintydiana Registered Users Posts: 2
    New Seeker
    Thanks for the suggestion. I will buy another cable, and try a different computer :-)