Problem updating Europe map on GO 5000
I am trying to update the Europe map on my GO 5000. The map downloads to my computer with no problems, and I have my device connected to the computer via USB. But when it tries to update the device, it finds the device ok but then just sits on the 'Updating device' screen for hours on end if I leave it, with nothing visibly happening (see image below). The device meanwhile sits on the 'Connected to computer' screen, again with nothing visibly happening. Any clues as to what might be wrong?