Computer voice samantha US for the TomTom GO 520 wifi

sorin_ache
sorin_ache Registered Users Posts: 4
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I just bought a new Tom Tom 520. This one after the old one was stolen from me. Can you please add the American English voices. I really miss. Samantha- US especially.
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Best Answer

  • VikramK
    VikramK Administrators Posts: 14,066
    Moderator
    Answer ✓
    Hi @sorin_ache
    Welcome to the community! English (US) computer voice Samantha has been activated for your TomTom.
    Please check for updates now..

    Regards,
    Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,066
    Moderator
    Answer ✓
    Hi @sorin_ache
    Welcome to the community! English (US) computer voice Samantha has been activated for your TomTom.
    Please check for updates now..

    Regards,
    Vikram
  • bdangs
    bdangs Registered Users Posts: 3
    Apprentice Traveler
    After the last up date none of the voices that speak street names work. When I plugged my GO Supreme in to my computer to to look for a fix it shows 53 updates.
  • VikramK
    VikramK Administrators Posts: 14,066
    Moderator
    edited November 2021
    Hi @bdangs
    Could you try removing and reinstalling the voice using MyDrive Connect,

    Steps as below-

    1. Connect device to MyDrive Connect
    2. Go to My Content > My Voices > select Uninstall next to the voice that is not working (e.g. : Samantha)
    3. Now on device itself > Main menu > Updates and New Items/Settings > Device shows a spinning wheel and voice will be removed.
    4. Preform a soft reset-


    5. Now, to install the same voice again, go back to MyDrive Connect > Voice > Add voice to your device.

    Once installed, perform another soft reset and test if the voice works..

    Thanks,
    Vikram
  • sorin_ache
    sorin_ache Registered Users Posts: 4
    Apprentice Traveler
    VikramK wrote: »
    Hi @sorin_ache
    Welcome to the community! English (US) computer voice Samantha has been activated for your TomTom.
    Please check for updates now..

    Regards,
    Vikram

    Hi Vikram,
    Samantha is back. It's installed and it tickles my ear like before. And send you greetings. :)

    Thanks you!

    BR
    Sorin
  • bdangs
    bdangs Registered Users Posts: 3
    Apprentice Traveler
    Vikram,

    Thank you! this did the trick.

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