Just bought a GO Classic and it will not give me real time traffic — TomTom Community

Just bought a GO Classic and it will not give me real time traffic

The sat nav says traffic service unavailable - it connects ok to my phone - can you help please?

Answers

  • VikramKVikramK Posts: 12,879 Moderator
    Hi @RichardG50
    Welcome to the community! Could you do a factory reset and try pairing the phone again?

    Main menu- Settings - System - Reset

    Steps to pair a smartphone for data connection-


    Regards,
    Vikram
  • RichardG50RichardG50 Posts: 4 [New Seeker]
    I've tried the factory reset - now it won't let me log into my TomTom account - help!!??
  • RichardG50RichardG50 Posts: 4 [New Seeker]
    just says it is having trouble accessing Tom Tom services.....
  • RichardG50RichardG50 Posts: 4 [New Seeker]
    I really don't understand how it can be so difficult to get a £140 sat nav working. It is appalling that Tom Tom don't have a number to call for help.
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