MyDrive Connect - Outage

My device cannot access TomTom services for last 10 hours.

BNW21
BNW21 Registered Users Posts: 2
Apprentice Traveler
edited October 2021 in TomTom Services
Is the service down or a problem with my new device?

Comments

  • VikramK
    VikramK Administrators Posts: 13,745
    Moderator
    Hi @BNW21
    Welcome to the community!
    The services for your device look okay on your account, so probably a connectivity issue.
    Have you tried the troubleshooting steps in the video below?



    Regards,
    Vikram
  • BNW21
    BNW21 Registered Users Posts: 2
    Apprentice Traveler
    Hi. Worked a short while later. Many thanks

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