Need to renew subscription after update to 3.3.14?
I have updated the Go app to version 3.3.14 yesterday on 2 phones, both tied to the same google account. Before that, on Tuesday, I updated the maps on both phones as there were new ones available. On my daily, a pixel 4a with android version 11, security patch of oktober 2021, the app asks me to renew my subscription and shows me the subscription purchase screen.
On my backup phone, a samsung S9 running Android 10 with security patch August 2021 (latest for that model), the app works just fine.
My subscription is listed as valid untill July 2022 (I purchased a 1 year subscription).
How do I get the app to work on my pixel? I tried force closing it and restarting my phone, but that won't help. When I try the restore purchase option and enter my google account details, that doesn't work. I guess this is not meant for a google account, and I don't have any other account with Tomtom. I don't want to uninstall the app because I'll lose a bunch of saved places. Thank you!