How can I get traffic information?

rodneyf2 Registered Users Posts: 6
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
My GO Essential connects happily to my phone using Bluetooth. Phone calls can be made using the connection. Whilst the satnav is connected, my phone is showing a 4G connection. However my satnav shows that there is no connection to the internet and therefore no traffic information is available. How can I fix this?

Best Answer


  • rider1rider
    rider1rider Registered Users Posts: 1,489
    Exalted Pioneer
    Answer ✓
    is tethering supported
  • DougLap
    DougLap Posts: 10,042
    Hi @rodneyf2

    Let us see what @VikramK has to say after he has reviewed the units settings on the TT servers. Look back later tomorrow..

  • VikramK
    VikramK Administrators Posts: 14,307
    edited October 2021
    Hi @rodneyf2
    Welcome to the community! Could you so a factory reset and pair again?
    Main menu- Settings- System- Reset

    To avoid losing your stored favourites and routes, you can create a back-up using MyDrive web. (User Manual)

    Also, I hope that the Bluetooth® tethering is not blocked by your network provider.

  • rodneyf2
    rodneyf2 Registered Users Posts: 6
    Apprentice Traveler
    Brilliant, rider1rider, I did wonder about that and have now tried it and all seems fine. Thanks very much.