Free update

drzymek
Registered Users Posts: 5 
New Seeker

New Seeker
Hi
I own a Tomtom Europe app with lifetime licence. I have tried to update it to TomTom Go version for free for 3 years, unfortunately this message appears every time I try.

I own a Tomtom Europe app with lifetime licence. I have tried to update it to TomTom Go version for free for 3 years, unfortunately this message appears every time I try.

0
Best Answer
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See the moderator's response
https://discussions.tomtom.com/en/discussion/comment/1653182/#Comment_16531820
Answers
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Hi
The lifetime update over 3 years, it's over now it's Tomtom Go navigation0 -
There is no information anywhere that I cannot update to Go version.
My Europe still displays it as available.
When I start to update it states that adding product to my TomTom account failed (activation failed).
On my TomTom account there is unknown device with loooong serial number.
My app is called: Tomtom app v1.29
Please help me update it
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This 1.29 app is no longer available
now https://www.tomtom.com/en_gb/sat-nav/go-navigation/
come back tomorrow to see what the moderator will say0 -
1.29 is my current version0
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1.29 is no longer offered by Tomtom now the new version of the application is 3.2.12
The 3-year update is over with the new Go navigation application0 -
As far as i know 1.29 can be updated/upgraded to Tomtom Go.
With lifetime updates for old Tomtom app, I can get tomtom Go with 3 years updates free of charge. After that time is about £12 a year.0 -
See the moderator's response
https://discussions.tomtom.com/en/discussion/comment/1653182/#Comment_16531820 -
Thanks0