Free update

drzymek
drzymek Registered Users Posts: 5
New Seeker
Hi
I own a Tomtom Europe app with lifetime licence. I have tried to update it to TomTom Go version for free for 3 years, unfortunately this message appears every time I try.
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Best Answer

Answers

  • Willy875
    Willy875 Registered Users Posts: 6,640
    Elite Voyager
    Hi
    The lifetime update over 3 years, it's over now it's Tomtom Go navigation
  • drzymek
    drzymek Registered Users Posts: 5
    New Seeker
    There is no information anywhere that I cannot update to Go version.
    My Europe still displays it as available.
    When I start to update it states that adding product to my TomTom account failed (activation failed).
    On my TomTom account there is unknown device with loooong serial number.
    My app is called: Tomtom app v1.29
    Please help me update it
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  • Willy875
    Willy875 Registered Users Posts: 6,640
    Elite Voyager
    This 1.29 app is no longer available
    now https://www.tomtom.com/en_gb/sat-nav/go-navigation/

    come back tomorrow to see what the moderator will say
  • drzymek
    drzymek Registered Users Posts: 5
    New Seeker
    1.29 is my current version
  • Willy875
    Willy875 Registered Users Posts: 6,640
    Elite Voyager
    1.29 is no longer offered by Tomtom now the new version of the application is 3.2.12


    The 3-year update is over with the new Go navigation application
  • drzymek
    drzymek Registered Users Posts: 5
    New Seeker
    As far as i know 1.29 can be updated/upgraded to Tomtom Go.
    With lifetime updates for old Tomtom app, I can get tomtom Go with 3 years updates free of charge. After that time is about £12 a year.
  • Willy875
    Willy875 Registered Users Posts: 6,640
    Elite Voyager
    Answer ✓
  • drzymek
    drzymek Registered Users Posts: 5
    New Seeker
    Thanks