TomTom 6250 started to reboot constantly

Diego55
Diego55 Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My 6250 has started to reboot constantly, the same 3 times in 10 minutes or 2 in 3 hours. How can i fix this
Thanks




Mod edit: Machine translated (Spanish)
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Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    reset factory
  • Diego55
    Diego55 Registered Users Posts: 4
    Apprentice Seeker
    edited September 2021
    I did it and the problem has not been solved
  • malcs3
    malcs3 Registered Users Posts: 14
    Legendary Explorer
    I had a problem that my Go Premium continually freezes then restarts over and over. I found that if i turn the My Drive syncing OFF on the device then it sorts out the problem. But it means I cannot connect to the My Drive app on my phone!!
  • bromley
    bromley Registered Users Posts: 2
    Apprentice Traveler
    edited November 2021
    My TomTom 6100 was misbehaving with regular reboots - always see a blank screen within first 5 minutes of every journey, and at random periods thereafter. Reset device was no help. The battery life when not connected was also poor so I changed the battery too but this did not fix the reboot problem. However the suggestion (thanks @malcs3) to disable My Drive syncing fixed the reboot issue. No reboots since then. Please please TOMTOM: fix this bug - its a very poor situation. PS I've owned the device for 5 years and have 375 bookmarked / MyPlace locations so I wonder if the syncing issue is related to the size of that.