Speed camera expiry

Ty_1
Ty_1 Registered Users Posts: 2
New Seeker
I recently purchased a Go Supreme S/N ZE5191T00410 from TomTom Aus website. On the device it said that the expiry date for speed camera updates would be this month (September). Seeing it's included free for the support life of the device, I waited so see whether it would flick over to a future date...to no avail. It's stayed as expired for a week. How do you contact the moderator who fixes the issue i.e. it's rectified and needs a soft reset.

Best Answers

  • DougLap
    DougLap Posts: 10,034
    Superuser
    Answer ✓
    Hi @Ty_1

    @VikramK or @lampard should pick this up. Look back here later t see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,288
    Moderator
    Answer ✓
    Hi @Ty_1
    Welcome to the community!
    My team has corrected the services on your TomTom account. Please do a soft reset and check again.


    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 10,034
    Superuser
    Answer ✓
    Hi @Ty_1

    @VikramK or @lampard should pick this up. Look back here later t see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,288
    Moderator
    Answer ✓
    Hi @Ty_1
    Welcome to the community!
    My team has corrected the services on your TomTom account. Please do a soft reset and check again.


    Regards, Vikram
  • Ty_1
    Ty_1 Registered Users Posts: 2
    New Seeker
    Thanks DougLap for your reassurance. Thanks VikramK the reset.

    cheers...ty