Go professional 6250 can't update

JustR Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
I switched on my go professional 6250 and it said there's a new Europe trucker update, i tried updating without success. Downloaded up to 27% and then said no internet connection which wasn't true. It stopped.

Now on the screen, it says "No Map Available" that i need to add at least one map before i can use my device.

It's completely stucked there. I can neither update or leave the page.
I connectect it to laptop to update through Tomtom Home app but it says there's no device connected that i should connect my device even when the device is plugged in the laptop.

Please I will be grateful if anyone can help as i don't know what to do.