stopped showing the route ahead — TomTom Community

stopped showing the route ahead

since the last update the display is not showing that green line of the route ahead. It still shows upcoming roundabouts and the voice says which way to go, and I still have a green arrow showing where I am, but no forward route

Best Answer

Answers

  • rider1riderrider1rider Posts: 1,118 [Exalted Pioneer]
    Accepted Answer
    soft rest or reset factory
  • DitheduckDitheduck Posts: 11 [Master Explorer]
    Doing factory reset now, not driving anywhere till tomorrow.
    🤞
  • DitheduckDitheduck Posts: 11 [Master Explorer]
    Factory reset worked
    And I won the argument with my iPhone to pair with the Tom Tom. (Just keep insisting it Bluetooth pairs and it eventually gives in and does it. )
  • YamFazManYamFazMan Posts: 20,058
    Superusers
    edited September 18
    Hi
    @Ditheduck
    I do hope you have managed to crack the iOS 13 & above glitch ???
    Maybe useful....
    There's an unresolved problem with the Apple iPhone iOS 13 & 14 and the and the Tomtom 'MyDrive App' and the advanced Smartphone features... If you can live without the bells & whistles (Smartphone Messaging) of the MyDrive App...
    Just use a straight simple Bluetooth Connection....

    Some tips you may want to see/try....
    Here... https://discussions.tomtom.com/en/discussion/comment/1741299/#Comment_1741299

    Stay Safe... ATB YFM
  • DitheduckDitheduck Posts: 11 [Master Explorer]
    Luckily I remembered that the suggested pairing method (via MyDrive app) didn’t work on my phone last time and just tried ordinary Bluetooth pairing and it did finally agree to pair. Also have to make sure it doesn’t switch off hotspot on phone to get the access for real time traffic info.
    A bit of a pain but now back to where I was a week ago with updated maps.
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