iOS & Android compatibility

AntonioDdV
AntonioDdV Registered Users Posts: 6
Apprentice Seeker
Buying for iOS can be used on Android?

Mod edit: Machine translated from Spanish!

Comments

  • Willy875
    Willy875 Registered Users Posts: 6,538
    Elite Voyager
    No, not possible to buy a subscription on Ios to use it on Android it's 2 different platforms
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,408
    Community Manager
    This has actually changed recently since you can also purchase the subscription on tomtom.com where it is linked to a TomTom account:
    https://www.tomtom.com/es_es/store/basket-recover.html?article=1OLD.001.9.00M
  • AntonioDdV
    AntonioDdV Registered Users Posts: 6
    Apprentice Seeker
    edited September 2021
    If I buy on the web, will I be able to use it on iOS and Android devices interchangeably?

    Mod edit: Machine translated from Spanish!
  • Willy875
    Willy875 Registered Users Posts: 6,538
    Elite Voyager
    edited September 2021

    What was said:

    If you use this link to purchase the subscription on tomtom .com, it is indeed linked to a Tomtom account and should therefore work on ios, Android or Huawei.
  • AntonioDdV
    AntonioDdV Registered Users Posts: 6
    Apprentice Seeker
    edited September 2021
    I have made the purchase for 12.99 and it is not recognized in my profile. I have also downloaded the app on iOS and it does not recognize that I have contracted the service.

    Mod edit: Machine translated from Spanish!
  • AntonioDdV
    AntonioDdV Registered Users Posts: 6
    Apprentice Seeker
    edited September 2021
    Everything perfect, I already have the service. Only there are places that I can define in TomTom MyDryve and then TomTom Go does not recognize it, something I must not do right.

    Mod edit: Machine translated from Spanish!
  • Willy875
    Willy875 Registered Users Posts: 6,538
    Elite Voyager
    Mydrive account email address must be the same as in Tomtom service on the app.