Answers

• nabu Posts: 16,890
  Superusers

  September 10

  https://discussions.tomtom.com/en/discussion/1108628/after-update-error

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• robwilkie Posts: 5 [Apprentice Traveler]

  September 10

  Thanks but I tried following those steps and now I have no map and don't seem able to re-add it.

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• nabu Posts: 16,890
  Superusers

  September 10 edited September 10

  Lundi les Modérateurs @vikramk et @lampard vont regarder votre message et essayer de vous aider
  

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• robwilkie Posts: 5 [Apprentice Traveler]

  September 10

  Merci - Thank You

  1
• robwilkie Posts: 5 [Apprentice Traveler]

  September 13

  Hi, please can one of the moderators help me with this? I have a long trip scheduled for Wednesday and it would make my life much easier if I could get my map working again. It's the only reason I tried to update it.
  
  Thanks.

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• VikramK Posts: 12,860 Moderator

  September 14 Accepted Answer

  Hi @robwilkie
  
  Welcome to the community! The map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.
  
  This map should get your device back to working condition, however, the version is old and might be missing several road changes over the years.
  
  If you wish to update the maps then you need to have an active subscription for map update services, you can order it on our webshop
  
  For the best navigation experience, TomTom advises driving with the latest maps....
  
  Thanks, Vikram

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