GO Pro 6250 tomtom no connection to LIVE TRAFFIC

Charmleyjetson
Charmleyjetson Registered Users Posts: 2
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
HI I recently purchased a GO Pro 6250 with a in-built SIM. My problem is the unit not connect to Live Traffic. It tells me that there is a problem. The sim is working and connecting to GPRS. I have tried connecting via my iPhone with the same issue. The system also tells me my services are due to expire but i was under the impression this was a lifetime connection..

Best Answer

  • VikramK
    VikramK Administrators Posts: 14,070
    Moderator
    Answer ✓
    Hi @Charmleyjetson

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 14,070
    Moderator
    Answer ✓
    Hi @Charmleyjetson

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Charmleyjetson
    Charmleyjetson Registered Users Posts: 2
    Apprentice Traveler
    HI

    Sorry for the delay in replying. The problem has been been resolved and everything is working great. Many thanks for all your help