Should i update my watch?

Em30ar
Em30ar Registered Users Posts: 2
Apprentice Seeker
edited January 24 in TomTom Sports
Since i bought my watch, i've never updated it.
Now i have problem pairing my bluetooth headphone with my watch.
But year ago i read somewhere that people had issues after updating their watch.
What should i do? Should i update my watch or not?

Answers

  • nabu
    nabu Posts: 16,890
     Superuser
    edited August 2021
    what software do you have 1,7,64
  • Em30ar
    Em30ar Registered Users Posts: 2
    Apprentice Seeker
    nabu wrote: »
    what software do you have 1,7,64

    it's 1.3.162
  • tfarabaugh
    tfarabaugh Posts: 16,948
     Superuser
    edited August 2021
    Em30ar wrote: »
    Since i bought my watch, i've never updated it.
    Now i have problem pairing my bluetooth headphone with my watch.
    But year ago i read somewhere that people had issues after updating their watch.
    What should i do? Should i update my watch or not?

    There are no more updates being rolled out, they repealed the last one and any factory resets will install the last stable version. TT Sports went out of business almost 4 years ago so the watch is obsolete.

    Try a factory reset, which generally resolves most issues. Before pairing, you should turn off BT on all the other devices you have tried pairing them to, as BT is a one-to-one relationship, so it can only play on one device at a time. Any of these devices could be stealing the signal first. Alternately, go outside away from the other devices so they are all out of range before trying to pair the headphones. Make sure the headphones are in pairing mode while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). On most headphones you need to press and hold the power button for an extended period to get into pairing (check the instructions for your headphones). Once they are paired you do not need to pair again, but make sure the headphones are turned on while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). This works for me every time. If I do it the other way and got to search first it often won’t find them. Finally, make sure you are not putting the headphones into pairing each time. On some models if you hold the power button for a second too long it will put it into pairing mode. For pairing purposes, leave the headphones sitting on the watch so they are as close as possible. And again, make sure you are in clock mode before going into pairing mode (just like when you turn them on to listen) and only press up once you have gotten the confirmation from the headphones that they are in pairing mode.