Servicepoint TomTom the Netherlands
Gesinus
Registered Users Posts: 10 
Apprentice Seeker
Apprentice Seeker
Is there anyone out ther who can help me out ?
I.m searcing for the adres ( E-mail ) of the Company who do service in the netherlands for Tom Tom
I.m searcing for the adres ( E-mail ) of the Company who do service in the netherlands for Tom Tom
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Answers
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Hi @Gesinus
Contact TT Customer Support via Chat .
There are no phone lines working because so many are working from home because of Covid.
Try the following:-
Tap Support at the top of this page
You then HAVE to Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat.. If Chat is closed, ie its not normal working hours Mon/Fri,then you should be offered an email option
Chat is busy you may have to try a few times.
If it does not work exactly as described then try another Web Browser.
Doug0 -
chatbox is closed e mails not answered i'm looking for a sparepart for my Tom Tom Go Basic model name 4BA53
See attachment0 -
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Hi @Gesinus
This is on the UK website and the other countries as well.
https://www.tomtom.com/en_gb/navigation/accessories/mounts-docks/easyport-mount-9UUB.001.23/
Doug0 -
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Hi @Gesinus
Sorry forgot you were talking about the GO Basic. Based on the following video I suspect it is this mount although it does not mention it on the website as compatible it looks the same at about 2 mins 30 on the video.
https://www.tomtom.com/en_gb/navigation/accessories/mounts-docks/reversible-mount/
Doug0 -
Doug Thanks ! Can you give me the duth link where i can order this ?0
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Hello Doug, this is for the START 42, START 52, START 62, VIA 52, VIA 53, VIA 62
Im looking and searching for the TomTom Go Basic 4ba530 -
Hi @Gesinus
I think you will find it is the same but they have not listed the Basic as compatible .
Try contacting Customer Support to confirm and they can take your order as well.
There are no phone lines working because so many are working from home because of Covid.
Try the following:-
Tap Support at the top of this page
You then HAVE to Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and after a few seconds Get in Touch also appears
Tap Get in Touch
You are now offered Chat.. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.
Chat is busy you may have to try a few times.
If it does not work exactly as described then try another Web Browser.
Doug0 -
Hi @ Dough,
I got the same answer from TomTom Netherlands.
The link is : https://www.tomtom.com/nl_nl/navigation/accessories/mounts-docks/reversible-mount/
Anyway much thanks and greetings from Holland0
