New version TomTom from late 2020
GPS tester
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
Hello!
Please can someone help me! I've been using TomTom GO on my Android phone since 2016 and found it ideal (it provided everything I could wish for), but late in 2020 everything changed. Without my permission, a new version of TomTom Go was loaded onto my phone, and now many of the features I enjoyed are missing. For example, I can no longer save my routes; the possibility to report speed cameras has gone and detailed route planning is no longer possible. Also, the graphics look washed out compared to the vivid version that I had before. In short, the new version of TomTom is practically useless to me. Does anyone else have the same complaint? Am I missing something? I don't think TomTom Drive will fix this problem, as routes seem to change themselves without notification.
Any help with this will be much appreciated. Thanks.
Please can someone help me! I've been using TomTom GO on my Android phone since 2016 and found it ideal (it provided everything I could wish for), but late in 2020 everything changed. Without my permission, a new version of TomTom Go was loaded onto my phone, and now many of the features I enjoyed are missing. For example, I can no longer save my routes; the possibility to report speed cameras has gone and detailed route planning is no longer possible. Also, the graphics look washed out compared to the vivid version that I had before. In short, the new version of TomTom is practically useless to me. Does anyone else have the same complaint? Am I missing something? I don't think TomTom Drive will fix this problem, as routes seem to change themselves without notification.
Any help with this will be much appreciated. Thanks.
0
Comments
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Hello!
I encountered similar problems with the New App on my old phone, it was a Galaxy note 3 running Android 5. Using my new phone (Note 8) with Android 7 (upgraded to 9 meanwhile) there is no issues at all. What Android version are you using?
With kind regards,
Jürgen1 -
Hello Jürgen
Thanks for your reply. I'm using Android version 7.0, so it looks as if there is hope for me if I can get a later version of Android. It's a shame because I'm otherwise happy with Samsung S7 phones. I have two, as one is a dedicated GPS unit (which can replace my other S7 if lost or broken while on my travels, or vice versa).
To be clear; are you able to design and store routes on your Android 9 quipped Note 8 phone?
Thanks again
All the best
Rupert
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