after update map iberia can not be use on this device

outtime
outtime Registered Users Posts: 2
New Seeker
I BUY A RENAULT SCENIC, TOMTOM WORKS OK BUT I CONNECT TO TTHOME AND NOW SAID THIS MAP CAN NOT BE USED ON THIS DEVICE, CAN YOU HELP ME?

Answers

  • DougLap
    DougLap Posts: 10,117
    Superuser
    Hi @outtime

    Hopefully this is something that @VikramK can resolve by activating the map. Look back here tomorrow to see what he has to say.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,560
    Moderator
    edited August 2021

    Welcome to the community! A map has been activated for your TomTom. Just remove the existing map first and download a fresh version offered as a download (Using TomTom HOME) .

    Regards,
    Vikram
  • outtime
    outtime Registered Users Posts: 2
    New Seeker
    THANK YOU