I bought my satnav with unlimited travel but its saying it runs out tomorrow, how do i rectify? — TomTom Community

I bought my satnav with unlimited travel but its saying it runs out tomorrow, how do i rectify?

I would just like to have the unlimited travel that I payed for and have tried for hours to do it online

Best Answer

  • DougLapDougLap Posts: 8,663
    Superuser
    edited July 31 Accepted Answer
    Hi @useless17

    I assume you mean Traffic. @VikramK or @lampard should pick this up on Monday and check your units settings on the TT servers and change if appropriate.

    Look back then to see what they say.

    Doug

Answers

  • nabunabu Posts: 16,890
    Superusers
    see with TOMTOM after-sales service

    https://help.tomtom.com/hc/en-gb
  • DougLapDougLap Posts: 8,663
    Superuser
    edited July 31 Accepted Answer
    Hi @useless17

    I assume you mean Traffic. @VikramK or @lampard should pick this up on Monday and check your units settings on the TT servers and change if appropriate.

    Look back then to see what they say.

    Doug
  • VikramKVikramK Posts: 12,492 Moderator
    Hi @useless17

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
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