My SD card is not recognised by my computer tom-tom Home, indicating that the card has an error. I h — TomTom Community

My SD card is not recognised by my computer tom-tom Home, indicating that the card has an error. I h

MikemazdaMikemazda Posts: 1 [New Seeker]
have been through tom-tom's repair damaged file process (deleting and subsequently reinstating loopdir folder), but it still does not work. How to fix?

Answers

  • rider1riderrider1rider Posts: 1,206 [Exalted Pioneer]
    write to customer care email
  • RuthraRuthra Posts: 5 [Master Traveler]
    If your computer is a Macintosh than this problem is solved:

    Replace manually de loopdir directory from the USB memory card with the loopdir directory from the BACKUP on your Macintosh (I hope you have a backup!).

    You must do that every time the memory card has been in the Carminat console in your car (I suppose the Carminat console replaces the file in the loopdir in a way the Macointosh version of the TOMTOM Home app cannot read)
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