Answers

• DougLap Posts: 8,691
  Superuser

  July 20

  Hi @kevincrippsrplfe
  
  Have you just updated it?
  
  Date

  0
• kevincrippsrplfe Posts: 4 [Apprentice Traveler]

  July 20

  no the battery went down and after that it would not work

  0
• kevincrippsrplfe Posts: 4 [Apprentice Traveler]

  July 20

  I have tried to update it but still the same i have seen that it is a problem with the maps on the sd card as there are discussions about it from 2019 i believe i need a new copy of the maps

  0
• DougLap Posts: 8,691
  Superuser

  July 20

  Hi @kevincrippsrplfe
  
  Let us see if @VikramK is able to activate the map for you . Look back here later to see what he says.
  
  Doug

  0
• VikramK Posts: 12,518 Moderator

  July 20 Accepted Answer

  Hi @kevincrippsrplfe
  Welcome to the community! A map has been activated on your account. Just remove the existing map first and then download a fresh version offered as a download using TomTom HOME.
  
  Regards,
  Vikram

  1
• kevincrippsrplfe Posts: 4 [Apprentice Traveler]

  July 20

  Thank you it all works now

  1
• DougLap Posts: 8,691
  Superuser

  July 20

  Hi @kevincrippsrplfe
  
  Glad you are sorted.
  
  Doug

  1