i have a renault cliowith built in tomtom uk and island maps can not be used on this device

kevincrippsrplfe
Registered Users Posts: 4 
Apprentice Traveler

Apprentice Traveler
i have a Renault clio with built in tomtom and now it is not working message says uk and island maps cant be used on this device how can I get over this as it was working a week ago
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Best Answer
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Hi @kevincrippsrplfe
Welcome to the community! A map has been activated on your account. Just remove the existing map first and then download a fresh version offered as a download using TomTom HOME.
Regards,
Vikram1
Answers
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no the battery went down and after that it would not work0
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I have tried to update it but still the same i have seen that it is a problem with the maps on the sd card as there are discussions about it from 2019 i believe i need a new copy of the maps0
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Hi @kevincrippsrplfe
Let us see if @VikramK is able to activate the map for you . Look back here later to see what he says.
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Hi @kevincrippsrplfe
Welcome to the community! A map has been activated on your account. Just remove the existing map first and then download a fresh version offered as a download using TomTom HOME.
Regards,
Vikram1 -
Thank you it all works now1
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