Rider 400 Service Unavailable

Looking at settings there is a X over the 2 car icon top of screen and the Bluetooth is greyed out too. If I tap on them it states traffic service is unavailable, my drive is connected and bluetooth not connected (Bluetooth is ok tbh).

When I tap on Traffic it states Activated, speed cameras updated activated and my drive activated. Network Status Connected. So WHY does it state Service Unavailable for traffic? I am only using GPS no SIM. When i select a route it does not show traffic. I have lifetime maps and speed cameras. I can see traffic on TomTom Drive but not on my Rider 400.