Re-Set Procedure

ArticHunter Registered Users Posts: 3
Apprentice Seeker
Hi everyone,

I have followed the instructions given in a tomtom video. This video shows how to re-set a tomtom. However, despite having a full charge on the device, I found I can not access the re-set mode?

I only find it restarts, is there another procedure I can use, please?

Stay safe, stay well.



  • DougLap
    DougLap Posts: 9,940
    edited July 2021

    If you are referring to a Soft Reset then turn the unit on and when it is ready to use Press the ON/OFF button for 20 seconds plus until you hear the Drumroll Sound at which point let the button Go.

    If you are referring to a Factory Reset then you need to go into the units menu options and select the Option.

    If you mean the Recover procedure which involves Tapping the On/Off button 3 times it is tricky and requires thea to be done in less than a second.