TO TMO IS RUBBISH

Vanessa87_
Vanessa87_ Registered Users Posts: 4
Apprentice Traveler
edited July 2021 in Devices using MyDrive Connect
Never recommend them
Never buy one again
No support
Hopeless software
Start62 no Bluetooth
UTTER RUBBISH COMPANY

Comments

  • fergussion
    fergussion Registered Users Posts: 354
    Supreme Pioneer
    Support is accessible via chat and email only.
    No more phone support.
  • Vanessa87_
    Vanessa87_ Registered Users Posts: 4
    Apprentice Traveler
    This does not surprise me one bit, chat robots have small minds, I do not believe the problem will be fully answered by email.
    Even less service now then so minus 10 stars, worse than I had thought.
  • YamFazMan
    YamFazMan Posts: 21,012
     Superuser
    edited July 2021
    Hi
    @Vanessa87_
    Welcome to the site....
    Vanessa87_ wrote: »
    (Snip) Start62 no Bluetooth (Snip)
    The Start 62 is a basic model... No Bluetooth
    _________________________
    Vanessa87_ wrote: »
    This does not surprise me one bit, chat robots have small minds (Snip)
    Contacting Tomtom Support….
    Due to COVID-19 the phone service has been suspended
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    1st... A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
    _________________________

    Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM

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