How can I change the email address stored in my TomTom device? — TomTom Community

How can I change the email address stored in my TomTom device?

How can I change the email address stored in my TomTom device?

Answers

  • rider1riderrider1rider Posts: 1,071 [Exalted Pioneer]
    reset factory
  • Graham_Haines_OX_20Graham_Haines_OX_20 Posts: 2 [New Seeker]
    Seems a bit drastic??
  • Willy875Willy875 Posts: 2,065 [Exalted Pioneer]
    Before resetting to factory values connect your device to Mydrive all your addresses and favorites will be saved.
  • DougLapDougLap Posts: 8,704
    Superuser
    Hi @Graham_Haines_OX_20

    Just to be clear you go to the My Drive website and log into your account and check there that your My Places, My Routes and any 3rd Party POI files you have loaded on the device are stored there. If they are then after Settings/System/Reset Device has been chosen that they will be restored to the device when it logs into your MyDrive account.

    Doug
  • NsyradNsyrad Posts: 17 [Master Explorer]
    Although the previous answer is helpful, we still need to know how to change our email address on the account.
  • NiallNiall Posts: 11,005
    Superuser
    @Nsyrad

    You have to factory reset your device and set the unit up again as you did when you first got it as then you can input the new email address.

    Tap Menu
    Tap Settings
    Tap System
    Tap Reset Device
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