My 2009 Tom Tom XL needs new maps.

Sunny_wun1
Sunny_wun1 Registered Users Posts: 3
New Seeker
I am on Windows 10. I have to close down windows defender because it keeps blocking the download, only to get tomtom home icon but it won't open and says it's corrupted , I can't uninstall the files because they really didn't get set up properly. Is it even possible to down load the updates for the 2009 XL?
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Best Answers

  • Lochfrass
    Lochfrass Posts: 18,059
     Superuser
    Answer ✓
    Hi
    Do you now the first two letters of the Serial Number.
    Many devices are EOL (End of Life), so that you cant update the device with maps.
    See end of this Page: https://www.tomtom.com/en_gb/obsolete-products/#car
  • Willy875
    Willy875 Registered Users Posts: 5,993
    Revered Voyager
    Answer ✓
    Your XL was declared at the end of its life by Tomtom so it is no longer possible to download map and software updates.
  • Sunny_wun1
    Sunny_wun1 Registered Users Posts: 3
    New Seeker
    Answer ✓
    thanks for your help!

Answers

  • Lochfrass
    Lochfrass Posts: 18,059
     Superuser
    Answer ✓
    Hi
    Do you now the first two letters of the Serial Number.
    Many devices are EOL (End of Life), so that you cant update the device with maps.
    See end of this Page: https://www.tomtom.com/en_gb/obsolete-products/#car
  • Willy875
    Willy875 Registered Users Posts: 5,993
    Revered Voyager
    Answer ✓
    Your XL was declared at the end of its life by Tomtom so it is no longer possible to download map and software updates.
  • Sunny_wun1
    Sunny_wun1 Registered Users Posts: 3
    New Seeker
    looks like RO
  • Sunny_wun1
    Sunny_wun1 Registered Users Posts: 3
    New Seeker
    Answer ✓
    thanks for your help!
  • Lochfrass
    Lochfrass Posts: 18,059
     Superuser
    Yepp, RO is an device with 1GB iternal Memory and it´s not longer supported from TomTom.