Hi. I just bought a new TomTom Start 52 GPS with lifetime updates, which I clearly believe are included in the price of the GPS device. The serial no. is XRxxxxxxxxx36. The pre-installed map is “Europe without Russia”, version 1035.9781, which is from August 2019. When I connect the device to TomTom Connect and click on the button to update the map, I am informed that the map update service (subscription) has expired, and I am referred to the webpage where I can buy map updates. On the webpage there are two “Activate” buttons. Just to make sure I hadn’t misunderstood the procedure, I filled in the required information and clicked on the “Activate” button that was not under the 90-day Europe map update service. I was then charged DKK 100.00 for the 90-day map update service, after which I cancelled the order. How do I go about getting the lifetime map update service for this device activated? Thank you for your assistance in this matter.
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