Traffic due to expire — TomTom Community

Traffic due to expire

Hi all. Recently bought a Go Professional 6250 Truck device with lifetime updates and traffic.
However in my menu it says that traffic is due to expire in a few days and that I need to renew my subscription?

How do I sort the lifetime traffic the device is sold with?

Cheers,

Darren.

Best Answers

  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hi @BMW_E63
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hi @BMW_E63
    I’m glad to hear you got it sorted!
    When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

    If you have further questions, don't hesitate to post back here.

    Thanks, Vikram

Answers

  • YamFazManYamFazMan Posts: 19,621
    Superusers
    Hi
    @BMW_E63
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hi @BMW_E63
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • BMW_E63BMW_E63 Posts: 3 [New Seeker]
    Good morning @VikramK and many thanks it’s all sorted, great service cheers.

    Also thanks to @YamFazMan for tagging in the appropriate people
  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hi @BMW_E63
    I’m glad to hear you got it sorted!
    When you're satisfied that your question has been answered, please mark your topic as solved so that others with a similar question may find the answer easier.

    If you have further questions, don't hesitate to post back here.

    Thanks, Vikram
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