GO 6000 is recognized (via SN number) by MyDrive Connect, but does not further connect — TomTom Community

GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series -MyDrive Connect

GO 6000 is recognized (via SN number) by MyDrive Connect, but does not further connect

up7up7 Posts: 4 [New Seeker]
in GO 5100/5000/6100-6000 / GO 4xx-6xx series / GO, Via and Start 4x-6x series -MyDrive Connect
my GO 6000 is recognized (confirmed via SN number) by MyDrive Connect, but it does not further connect to MyDrive Connect, so to say it is "hanging" in the "connection".

I cannot upload the new maps I just bought!

how can I upload those 24 updates the system is indicating?

thanks!

System data:
GO 6000, first two SN digits: QQ
MacOS BigSur 11.4

Comments

  • VikramKVikramK Posts: 12,531 Moderator
    Hi @up7
    Have you tried reinstallation MyDrive Connect?

    Regards, Vikram
  • up7up7 Posts: 4 [New Seeker]
    thanks a lot for the hint, meanwhile it works, I assume that trying many times to connect the Navi prior to start My Drive Connect and vice versa "solved" at a certain moment the problem.

    thanks again!
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