GO 6000 is recognized (via SN number) by MyDrive Connect, but does not further connect

up7
up7 Registered Users Posts: 4
New Seeker
in Devices using MyDrive Connect
my GO 6000 is recognized (confirmed via SN number) by MyDrive Connect, but it does not further connect to MyDrive Connect, so to say it is "hanging" in the "connection".

I cannot upload the new maps I just bought!

how can I upload those 24 updates the system is indicating?

thanks!

System data:
GO 6000, first two SN digits: QQ
MacOS BigSur 11.4

Comments

  • VikramK
    VikramK Administrators Posts: 14,290
    Moderator
    Hi @up7
    Have you tried reinstallation MyDrive Connect?

    Regards, Vikram
  • up7
    up7 Registered Users Posts: 4
    New Seeker
    thanks a lot for the hint, meanwhile it works, I assume that trying many times to connect the Navi prior to start My Drive Connect and vice versa "solved" at a certain moment the problem.

    thanks again!

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