"Oops, we are having trouble accessing TomTom services"

Ekman Staff Posts: 128 Staff
edited December 2021 in Navigation devices
This video shows what to do if you see the message “Oops, we are having trouble accessing TomTom services” or “Oops, something went wrong” on your GO Wi-Fi™ device.


  • graeme24
    graeme24 Registered Users Posts: 1
    New Seeker
    I have the TomTom Go 6200 I can not get WIFI
    I click settings nothing see no WIFI no matter what I do. I have done A factory reset many times.

    also, the hard reset where I wait for the white writing click button 3 times .tried this for days nothing.
    I only bought this late last year for $150.00 and have only used it 6 times as to covid laws.
    it updated fine back then now it does not update I always just get the 00PS even after the resetting I have done no less than 20 times by the book.

    I can't get WIFI to show but I can update my TomTom Go 5200 by wifi no problems
    can someone save me my sanity I am losing it. watched dozens of clips and reading all the instructions. weeks of nothing.