Voice guidance cuts off

Richjk
Richjk Registered Users Posts: 5
Master Traveler
in TomTom AmiGO app for Android™
When driving and the voice begins "red light camera in 400 ya...." It cuts off the end of the sentence. It does this for all alerts. Only happened since I updated to Android 11 but may be coincidence. I'm using the stock android voice rather than the app voices.

Android auto in Skoda Kamiq.
App version 8.46.0 (9441)
Android 11 fully up to date

Comments

  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Hi @Richjk

    Welcome to the Community! This sounds a bit odd, can you provide us the Phone model and check if you have the same issue while using the voices in the app?

    Best, lampard
  • Richjk
    Richjk Registered Users Posts: 5
    Master Traveler
    Hi. Thanks for the reply. Phone is OnePlus 7 Pro fully up to date.
    It's weird as now and again it gets the voice right and plays it in full then others (and most of the time) it clips the end off.
    Will try with internal voices and report back.
    Ta
    R
  • Richjk
    Richjk Registered Users Posts: 5
    Master Traveler
    Hi Lampard
    First test with the in app voices and it doesn't cut off so this looks to be the issue.
    Thanks
    R
  • SanderG
    SanderG Administrators, Staff Posts: 4 Staff
    edited May 2021
    I see our new voices resolved your issue.
    Did you have "Use Bluetooth HFP" enabled when using the Platform voice? if so, could you try with it disabled and let us know?
  • Richjk
    Richjk Registered Users Posts: 5
    Master Traveler
    Hi. Bluetooth HFP was off.
    R
  • Richjk
    Richjk Registered Users Posts: 5
    Master Traveler
    Hi. Just to update, the cutting off has reoccurred with the internal amigo voice. I deleted and reloaded the app too and still the same.it basically cuts off the bit where they're saying the speed limit "speed limit is 40 miles per" and then it cuts.

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