TomTom Europe iOS update to TomTom GO — TomTom Community

TomTom Europe iOS update to TomTom GO

PabloDPabloD Posts: 2 [Novice Seeker]
In the TomTom Europe ver. 8.300 I chose a free upgrade to TomTom Go for 3 years. Just before that, I created an account on tomtom.com (it was not needed before), but the selected option did not appear in the subscription.

Comments

  • lampardlampard Posts: 5,533 Moderator
    Hi @PabloD

    Welcome to the Community! I would advise you to get in touch with our support via Chat/Email and I'm sure they'll be able to help you. Have a look here: https://discussions.tomtom.com/en/discussion/1128529/old-iphone-app-on-my-new-pone#latest

    Regards, lampard
  • PabloDPabloD Posts: 2 [Novice Seeker]
    Thank you for Your interest.
    What address should I write to?
  • DougLapDougLap Posts: 8,687
    Superuser
    Hi @PabloD

    Try the following:-

    Tap Support at the top of this page
    Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    Doug
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