No maps available error since map update

tomtomuser52
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
Since installing the following update:
Map Share community map update Size: 744 bytes
My TomTom Start 52 device now displays the error: 'No Maps Available'
However when I try to follow your advice here
And go to MyDrive Connect > My Content > My Maps
There is no longer any maps to install:

The United Kingdom map (which came with the device) has disappeared
Map Share community map update Size: 744 bytes
My TomTom Start 52 device now displays the error: 'No Maps Available'
However when I try to follow your advice here
And go to MyDrive Connect > My Content > My Maps
There is no longer any maps to install:

The United Kingdom map (which came with the device) has disappeared
0
Answers
-
Hi @tomtomuser52
Welcome to the community!
My team has fixed the services for your TomTom, please do a soft reset and check for updates.
Regards, Vikram0 -
@VikramK I have tried to restart the device however i'm getting the same error
The issue now is the device will not connect to MyDrive Connect
I can now see the UK map update as available however the device will not connect0 -
0