carminat does not initialises sd card for update

maloon Registered Users Posts: 1
New Seeker
hello. 2011 Renault scenic with built in tom-tom. i have done all suggested ticks on the forum including formatting of card etc but have nothing on the sat nav screen except image to insert sd card, then a timer clock, then remove sd card. the card is not being recognized by tom tom home so unable to update. any suggestions please?


  • VikramK
    VikramK Administrators Posts: 14,024
    Hi @maloon
    Welcome to the community! The initialization process not working could be a device specific issue.
    My advice would be to report this to the car dealer.

    Regards, Vikram