World maps non existent on the TomTom GO wifi 520
fgnagy_nagy
Registered Users Posts: 11 
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Purchased a GO 520 from Amazon AU, marketed with world maps... only has Europe maps installed. how can I download "world maps" that include Australian maps as well
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Best Answers
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Hi @fgnagy_nagy
Welcome to the community! My team has fixed the services for your GO WiFi 520.
Please do a soft reset and then try to add a new map.
Regards, Vikram1 -
Thank you Vikram !!!0
ModeratorAnswers
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Purchased Go520 with World Maps from Amazon AU and only has Europe maps installed how do I download Australian maps onto the device0
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What do you see when the Device is connected to wifi and you tap on Menu/Settings/Map -->Add Map?
http://download.tomtom.com/open/manuals/gox20x/html/en-gb/index.htm#Maps-Prato.htm0 -
Hi @fgnagy_nagy
You should be able to:-
Tap Menu
Tap Settings
Tap Maps
Tap Add a Map
Scroll down to Asia Pacific section and Tap Australia
You will be given the size of the map so you can check you have enough spare space on the unit and still have a minimum of 400mb of free space on the internal memory which is required for operational purposes. If you do not have sufficient space then you need to install a Micro SD Class 10 memory card either 16gb or 32gb are recommended and format them on the unit for Maps.
If doing the above you are not offered the World Maps then advise here and we can ask one of the Mods to review your units settings tomorrow on the TT servers and change if required.
Dog0 -
When i click on add a map, it does not give me a choice of maps, only available space on device...0
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When i click on add a map, it does not give me a choice of maps, only available space on device...0
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I would recommend you to contact the support.
They can change the device profile that it shows you the maps.
How to contact the support:
https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_17148440 -
Hi @fgnagy_nagy
@VikramK or @lampard should pick this up tomorrow and look at your units settings on the TT servers and get them sorted. Look back here tomorrow to see what they say.
Doug0 -
Hi @fgnagy_nagy
Welcome to the community! My team has fixed the services for your GO WiFi 520.
Please do a soft reset and then try to add a new map.
Regards, Vikram1 -
Thank you Vikram !!!0
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Done TY1
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Hi VikramK,
do you know when the new maps will come out?
Thanks so much0
