Faulty GO620 - how to contact support and claim a refund/replacement?
Fredrik_P1
Posts: 4 [Apprentice Seeker]
Hi,
I have a faulty GO620 that constantly, shuts down, restart and just looping restart/shut down. The product is faulty and I want a refund or a replacement product. I tried to contact support via Chat but no answers. I lodge a request last July but absolutely no response.
How do I get in touch with the support and can claim a replacement or refund for their faulty product?
I just get the impression that they try to hide away for any response or issues with their products.
I have a faulty GO620 that constantly, shuts down, restart and just looping restart/shut down. The product is faulty and I want a refund or a replacement product. I tried to contact support via Chat but no answers. I lodge a request last July but absolutely no response.
How do I get in touch with the support and can claim a replacement or refund for their faulty product?
I just get the impression that they try to hide away for any response or issues with their products.
0
Answers
Superusers
https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
Superusers
Unfortunately, there is not much we users can do except help each other. Maybe someone knows another way.
So I was wrong, it's possible to get in touch with the support! I just wish it was easier to get in contact
I will follow their instructions and hope it solves the problem.