"How would you rate our support?" Do not ask again. — TomTom Community

"How would you rate our support?" Do not ask again.

dezmodezmo Posts: 61 [Supreme Trailblazer]
I'm getting this message regularly:

I always mark the checkbox beside "Do not ask again."
But you are asking again and again. Why? Do you really care? If yes please accept my rating and do not ask again. I will rate it BAD all the time in a future.

And yes, I'm logged in when I get this irritating popup.


  • VikramKVikramK Posts: 12,492 Moderator
    Hi @dezmo
    This is because you have a 3rd party cookies blocker or an add-on that is causing this behaviour.
    Could you try opening the site in an incognito or a private bowser windows without any extensions to see if you see the same pop-up?

    Thanks, Vikram
  • dezmodezmo Posts: 61 [Supreme Trailblazer]
    Hi @VikramK

    Thanks for response. Actually I'm using Addblock Plus in Chrome. 3rd party cookies is blocked in a settings. But I will not change that.
    You will get a BAD rating all the time you ask again. But since you did not answered my question : "Do you really care? ", I guess it does not matter.
  • MrTDMrTD Posts: 69 [Prominent Wayfarer]
    They do not care if they did they would fix it, also they would bring back the Phone support so people can actually speak to a person and explain there problems.
  • HappyWarriorHappyWarrior Posts: 2 [Apprentice Seeker]
    Same problem for me. Your popup is poorly coded. I've seen thousands of sites with popups while using an ad blocker and this is the only one with this problem.
Sign In or Register to comment.

Who's Online in this Category0