Go 5100 SIM Card Has Stopped Working

mervyncp
mervyncp Registered Users Posts: 13
Master Explorer
in Devices using MyDrive Connect
I have a recently acquired TomTom Go 5100 and I've discovered that the SIM card isn't working. I have researched the problem on here & gone through all of the advised procedures with no success.
I suspect this sim may have been de activated due to lack of use.
Can this be re-activated or the SIM replaced?
Is there any way I can get this function working again?
TIA
Best regards
Mervyn

Answers

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @mervyncp

    If it has been deactivated I think it cannot be reactivated. Try contacting Customer Support via Chat and they can check the sim and advise you.

    Doug

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