Tomtom Go 400 - MAPS EXPIRED? — TomTom Community

Tomtom Go 400 - MAPS EXPIRED?

rolivier2013brrolivier2013br Posts: 3 [New Seeker]
I have a go 400 with lifetime maps but it says now that the maps have expired. How come?

Is there a problem and the Tomtom server does not see my device as a "lifetime maps device"?


Besides, I have a Tomtom collection of 16 different devices. Collectors items. :-)


My Go 400 serial : QMxxxxxxx45


Thanks for your help.



Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramKVikramK Posts: 12,894 Moderator
    Accepted Answer
    Hi @rolivier2013br

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLapDougLap Posts: 9,176
    Superuser
    Hi @rolivier2013br

    Last see what @VikramK has to say after checking your units settings on the TT servers.

    Doug
  • rolivier2013brrolivier2013br Posts: 3 [New Seeker]
    Thank you Doug ! @DougLap
  • VikramKVikramK Posts: 12,894 Moderator
    Accepted Answer
    Hi @rolivier2013br

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • rolivier2013brrolivier2013br Posts: 3 [New Seeker]
    VikramK wrote: »
    Hi @rolivier2013br

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram




    Thank you very much, it worked ! I'm now able to update my maps. Many thanks to this great community and you all !

    Cheers,
    Roger.
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