TomTom2 Go LIVE 1000 Blue & Me Fiat Alfa
For some reason I cannot get the TomTom to lose whatever it stored into its memory on the first pairing attempt. I have tried removing the battery and main ON off connection ribbon and left for 24 hours but no joy. If I go into connections and turn OFF/Disable bluetooth then the tomtom works fine as a basic model for road use.
This has happened 3 times now all with brand new boxed unused tomtoms and on different cars. I have factory reset and paired up then an older tomtom2 blue me's to the same cars with no problem.
Is there anyway of getting through to a TomTom engineer technician. These TomTom Blue & Me's are an expensive item at £300 each. Map updates and LIVE services all updated with no problem apart from one which gave me the LIVE services but no initial first map update. These are not someone elses faulty units and doubtful anyone is selling them because they know they are faulty unless TomTom know of a batch fault from the serial numbers which are one TG and two that are TQ.........I am at a loss here and have fitted probably a couple of hundred over the last few years to Fiat and Alfas so not sure why all of a sudden this problem is arising. Certainly cannot afford to continue buying and installing until this is resolved now.
If I can just get back to a proper factory reset and everything else removed it would be a start to try again and if I can't then again it helps me believe no one else has tried to off load faulty new old stock.