add third party POI's to the Go Discover?

Duane1962
Duane1962 Registered Users Posts: 7
Apprentice Traveler
edited April 2021 in Devices using Wi-Fi®
How do I add third party POI's to the Go Discover?
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Best Answer

  • Lochfrass
    Lochfrass Posts: 18,033
     Superuser
    Answer ✓
    Sorry, but do Discover didn't support own Pois yet.

Answers

  • Lochfrass
    Lochfrass Posts: 18,033
     Superuser
    Answer ✓
    Sorry, but do Discover didn't support own Pois yet.
  • Duane1962
    Duane1962 Registered Users Posts: 7
    Apprentice Traveler
    Will this option become available with a software update?
  • Lochfrass
    Lochfrass Posts: 18,033
     Superuser
    I hope so.
    I miss my own Ov Pois in the discover too.
    I also do not understand why TomTom has such a hard time with it.
    In the Go Navigation app, they've already omitted the poi as well.
  • Guus_165
    Guus_165 Registered Users Posts: 2
    New Seeker
    Just bought a GO Discover 7" and couldn't add third party POI's; now I understand why. Fuctionality is not available. Strange, because the TOMTOM service desk gave me the instructions I always used when I was working with my old GO 500. Upload from ToMTOM MyDrive. This didn't work. If the GO Discover is not fully developed, I unfortunately have to return it to TOMTOM.

  • Guus_165
    Guus_165 Registered Users Posts: 2
    New Seeker
    I want to return my GO Discover to TOMTOM, but I cannot find a procedure or form how to do this. Anyone an idea where I can find this?
  • YamFazMan
    YamFazMan Posts: 20,981
     Superuser
    edited April 2021
    Hi
    @Guus_165
    Welcome to the site....
    Contacting Tomtom Support….
    Due to COVID-19 the phone service has been suspended
    The way of contacting Customer Services has changed
    For Tomtom Support Email or Chat lines...
    (Monday to Friday Normal Office Hours)
    1st...
    A couple of Tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
    _________________________

    2nd....
    Tomtom FAQ … How to Contact Tomtom Support....
    Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

    Stay Safe... ATB YFM

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