Route display on the Go 6200 to the destination not showing — TomTom Community

Route display on the Go 6200 to the destination not showing

BatterseaBattersea Posts: 9 [Apprentice Traveler]
I have a Go 6200 and normally when I search for an address and then click "drive" the map shows the route to the destination. It no longer does, nor does it indicate the destination itself on the map. I have looked through all the menus but cannot find a way of reinstating the visual route on the map

Best Answers

  • YamFazManYamFazMan Posts: 20,329
    Superusers
    Accepted Answer
    Hi
    @Battersea
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • BatterseaBattersea Posts: 9 [Apprentice Traveler]
    Accepted Answer
    Thank you, that did the trick! Much obliged!

Answers

  • YamFazManYamFazMan Posts: 20,329
    Superusers
    Accepted Answer
    Hi
    @Battersea
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs….
    (Preferably using something like a Smartphone Charger using the Tomtom USB lead)
    OR have the device plugged into a power supply while the device is restarting
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles....

    Stay Safe... ATB YFM
  • BatterseaBattersea Posts: 9 [Apprentice Traveler]
    Accepted Answer
    Thank you, that did the trick! Much obliged!
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